Sense provide compliance and business development support to financial advisory firms looking to prosper in a changing and technologically focused world. We aim to support member firms through time-consuming regulatory and administrative processes to allow them to spend more time on productive activities. In other words, we provide the rails on which to run.

If you want financial advice, we can’t offer it ourselves as a network (see below) but we can introduce you to one of our Appointed Representatives. Please help us refer you to the right one by providing us with some basic information via the form below.

What is an Appointed Representative and a Network?

There are two ways a financial adviser can seek authorisation in the UK; directly from the Financial Conduct Authority (FCA) or as an Appointed Representative via a network such as Sense.

There are a wide range of networks available for advisers to choose from, yours has selected Sense Network.

Sense Appointed Representatives, and the advisers who work within them, are subject to formal rules, which are ultimately created by the Financial Conduct Authority.

When you engage with an adviser, they should provide you with a terms of business or client agreement which spells out exactly what their responsibilities are to you.

GDPR

Sense Network Limited is the data controller and is therefore responsible for your personal data.

For more information on how we use your data including storage and purpose, please see our privacy policy and cookie policy.

Complaints

If you are dissatisfied with a recommendation that one of our Appointed Representatives or their advisers have made you are entitled to make a complaint.

We have a complaints procedure that is available on request. If you wish to register a complaint, please contact us:

In writing: The Compliance Director, Sense Network Limited, Brookdale Centre, Manchester Road, Knutsford, Cheshire, WA16 0SR.
By phone:  01565 658 840
By e-mail:  Complaints@sense-network.co.uk

If you are unsatisfied with a final response we have provided, you may be able to refer your complaint to the Financial Ombudsman Service who is available to sort out individual complaints that clients and financial services businesses aren’t able to resolve themselves. To contact the Financial Ombudsman Service please visit www.financial-ombudsman.org.uk.

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