Why your website must be mobile friendly

The recent Sense roadshows, and the interactive session I ran looking at adviser’s websites, emphasised how few are mobile friendly. In many ways, this really shouldn’t be a surprise. In my experience, once built, most websites are rarely looked at again. Mobile friendliness is something I’ve been talking to advisers about for a while; but...

The best of both worlds in retirement with hybrid solutions

The retirement market has changed substantially over the last 18 months since the pension freedom changes. More money is now going into drawdown than annuities, rates have been hit by Solvency II and lower gilt yields, and we have seen several providers pull out of the annuity market. So does this spell the beginning of...

Adviser fees, turnover and type of advice: How do you compare?

I’ve been studying the FCA’s latest data bulletin which focused on the retail intermediary sector; the spotlight it shines on our profession is fascinating. I wouldn’t be surprised if this wasn’t on the top of your reading list, but I can highly recommend it. Some of the statistics it reveals are hugely useful, allowing you...

Why Google, and your website, might stop referrals getting in touch

I’ve just spent an enjoyable couple of weeks presenting to Sense members about how advisers can improve their websites. We started each session with a bit of fun, by getting delegates to review the websites of their competitors. We simply searched for ‘financial advice’ followed by the name of the location we were in and...

The Advisory Unicorn

During a telephone conversation with an adviser some weeks ago, I found myself within The Matrix. We had had a pleasant chat and I had got to the point where I was ready to ask what is apparently the most difficult of advisory questions. ‘So, can you just describe your target market for me?’ The...

Cold calling, is there really any reason not to ban it?

Financial scams are a cancer eating away at our profession, undermining credibility, whilst costing investors and advisers millions of pounds each year. I’m therefore delighted to see a group of advisers standing up and trying to make a difference. But they need your help. Free pension reviews Most scams start with a cold call offering...

Lisa – the unanswered questions

George Osborne might have left Number 11 Downing Street, but his legacy, for the moment, lives on. In less than six months, his dream child the Lifetime Isa (Lisa) will launch, and the under-40s will have a brand new way to save for the long term. Technical details about Lisa have been slow to emerge,...

Do You Know Where You’re Headed?

The title of this piece might sound patronising. Please forgive me, it’s not meant to at all. This is a legitimate question for all of us to answer (again and again and again). Do you know where you are headed? If you do, that’s great. However, in my consulting work I meet business after business...

Pension freedoms offers flexibility, but also increase consumer choices

For those in or reaching retirement, deciding what to do and when to do it isn’t easy. Pension freedoms offers fantastic choice and flexibility, but it also increases the number of options and choices people need to consider. Add in the uncertainty of how long they will live, whether they will need long-term care, the...

VouchedFor and Unbiased: The definitive guide to improving adviser returns

Following our adviser survey in August, we are delighted to launch our white paper: VouchedFor and Unbiased – The definitive guide to improving adviser returns. Thousands of advisers use these directories, many of them relying on Unbiased and Vouchedfor for a high proportion of their new enquiries. I was therefore keen to better understand the...